Return Policies for Online Orders
~ Returns ~
This website is an extension of Craftland, a small independently owned gift shop located in Downtown Providence, Rhode Island. We offer a wide selection of handmade gifts from many creative and unique artists. We stand by everything we sell and want you to be happy with your purchase. If you are not completely satisfied, please email us asap at email@example.com before returning anything. We would be happy to offer a full refund if the item is returned within 14 days of receipt, unused and in its original packaging.
Send returns to: Craftland 212 Westminster Street Providence, RI 02903
But PLEASE email us FIRST: firstname.lastname@example.org
~ Exchanges ~
We would be happy to exchange a t.shirt you bought for one of a different size. Email us right away at email@example.com to make sure we have the size you want in stock. Return the unworn t.shirt within 14 days of purchase to the address above.
~ Shipping ~
All orders are shipped via USPS First Class Mail or Priority Mail. Prices are determined by the weight and size of the items and the destination address of the purchaser.
~ Curbside Pick Up ~
If you live in Providence, RI, you have the option of choosing to Pick Up your purchase during checkout to avoid shipping charges. We will email you when your order is ready for pick up. You can come into the shop or give us a call from your car and we will bring it out to you.
~ Gift Wrapping & Personalized Notes ~
Gift wrapping is available free of charge for all orders placed online. Mention it in the comments during checkout. We would be happy to also write a handwritten message from you to the recipient if you write it in the comment at checkout.
If you have any questions, please email us at firstname.lastname@example.org and let us know how we can help you. Thank you for supporting Handmade and A Small Business <3 team Craftland